Free Delivery on orders over £20
SHIPPING POLICY
We aim to process and dispatch all orders within 2 business days of purchase. Once dispatched, orders are shipped via Royal Mail 2nd Class, which typically delivers within 2–3 working days.
Please note that delivery times may vary due to factors beyond our control, such as postal delays or peak seasons.
If you have any questions about your order or shipping, feel free to contact us.
RETURN & EXCHANGE POLICY
We want you to be happy with your purchase. If you’re not satisfied, you may request a return or exchange within 14 days of your purchase date.
How to Return an Item:
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Contact us within 14 days of your purchase to request a return or exchange.
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Once your return is approved, you must send the item back within 14 days of the return confirmation.
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Items must be returned in their original condition and packaging.
Refunds & Exchanges:
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Refunds will be issued to the original payment method once we receive and inspect the returned item.
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If you’ve requested an exchange, we’ll send the replacement once the original item has been returned and approved.
Return Postage:
Customers are responsible for the cost of return postage. We recommend using a tracked service, as we are not responsible for items lost in transit.
If you have any questions or need help with a return, please contact us and we’ll be happy to assist.